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  • Bitner, Mary Jo

Bitner, Mary Jo (Personal Name)

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Preferred form: Bitner, Mary Jo

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Work cat.: (OSt)53080: Zeithaml, Valarie A, Services marketing: integrating customer focus across the firm, 2014

Dr. Sanjeev, Librarian
Managed by: Dr. D. P. Tripathi, Deputy Librarian, Central Library
For any query / question, please mail at circulation.liby@nitj.ac.in 

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