Building great customer experiences

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Material type: Text

TextPublication details: USA Palgrave macmillan 2005Description: xvi, 224 p. : ill. ; 24 cmISBN:

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Item type: Books and Monographs

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Status	Date due	Barcode
Books and Monographs	Central Library, NIT Jalandhar General Stacks	Central Library, NIT Jalandhar	658.812 SHA-B (Browse shelf(Opens below))		Available		94005

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Previous	658.812 FJE-E Electronic customer relationship management	658.812 FJE-E Electronic customer relationship management	658.812 FJE-E Electronic customer relationship management	658.812 SHA-B Building great customer experiences	658.812 TAY-Q Quality: Total customer service	658.813 SIN-C Creating customer driven quality	658.82 BUR-P Promotion management	Next