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Measuring customer satisfaction and loyalty: survey design, use and statistical analysis mehtods
Material type:
TextPublication details: New Delhi New Age 2010Edition: 3rdDescription: xxiii, 287pISBN: - 9788122427998
- 658.8343 HAY-M
| Item type | Current library | Home library | Call number | Materials specified | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
| Books and Monographs | Central Library, NIT Jalandhar General Stacks | Central Library, NIT Jalandhar | 658.8343 HAY-M (Browse shelf(Opens below)) | Available | 94233 |
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| 658.8342 SAH-C Consumer behavior | 658.8342 SAH-C Consumer behavior | 658.8343 FOU-C Consumer-brand relationships:theory and practice | 658.8343 HAY-M Measuring customer satisfaction and loyalty: survey design, use and statistical analysis mehtods | 658.84 BEN-I International marketing: strategy, planning, market entry & implementation | 658.84 C368T 30 Minutes to improve your networking skills | 658.84 C492D Direct marketing: concepts & cases |