Heizer, Jay H. <br/><br/>
Cases in total quality management:manufacturing and services. 
Jay H.Heizer 
 - Singapore  Thomson Asia Pte. Ltd.  1998 
 - xiii, 238 
<br/><br/><label>ISBN: </label>9812435050 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Cases in total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562 H468C