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	1.	Total quality management by Besterfield, Dale H Michna, Carol Besterfield Besterfield, Glen H Sacre, Mary Besterfield Edition: 2nd Material type: Text Publication details: New Delhi Pearson 2003 Availability: Items available for loan: Central Library, NIT Jalandhar (5)Call number: 658.562 BES-T, ... Place hold
	2.	Total quality management by Besterfield, Dale H Michna, Carol Besterfield Besterfield, Glen H Sacre, Mary Besterfield Edition: 3rd Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi, Pearson, 2003 Availability: Items available for loan: Central Library, NIT Jalandhar (14)Call number: 658.562 BES-T, ... Place hold
	3.	Total quality management by Besterfield, Dale H Michna, Carol Besterfield Besterfield, Glen H Sacre, Mary Besterfield Urdhwareshe, Hemant Urdhwareshe, Rashmi Edition: 5th ed. Material type: Text Publication details: Noida Pearson 2019 Availability: Items available for loan: Central Library, NIT Jalandhar (8)Call number: 658.562 BES-T, ... Place hold

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