000 00487nam a22001697a 4500
005 20250421112303.0
008 211026b ||||| |||| 00| 0 eng d
041 _aeng
082 _a658.452
_bJ128P
100 _aJames, Judi
_929550
245 _aPeople talk: the skill of positive communication and customer care
260 _aNew Delhi,
_bExcell Books,
_c1998
300 _axii; 78p
650 _aManagement
_945887
650 _aCommunication & Customer Care
_945888
942 _cBK
999 _c197453
_d197453