000 00505nam a22001937a 4500
003 OSt
005 20260512162401.0
008 211202b |||||||| |||| 00| 0 eng d
020 _a8120309146
041 _aeng
082 _a658.8 PAY-E
100 _aPayne, Adrian
_929847
245 _aThe Essence of Services Marketing
260 _a New York,
_b Prentice Hall,
_c 1993
300 _ax, 253 p. : ill. ; 23 cm.
650 _aService industries--Marketing
_978174
942 _cBK
999 _c197752
_d197752