000 00426nam a2200157Ia 4500
008 210219s9999||||xx |||||||||||||| ||und||
082 _a658.8
_bL898S
100 _aLovelock,Christopher
_913648
245 0 _aService marketing: People technology strategy
250 _a5th
260 _aNew Delhi
_bPearson
_c2004
300 _axviii,652p
650 _aManagement
_933849
650 _aService Marketing
_933850
942 _cBK
999 _c39953
_d39953