000 00335nam a2200133Ia 4500
008 210219s9999||||xx |||||||||||||| ||und||
082 _a658.562
_bB561T
100 _aBesterfield, Date H
245 0 _aTotal quality management
_c Date HBesterfield
250 _a3rd
260 _aNew Delhi
_bPHI
_c2008
300 _axi,640
999 _c43660
_d43660